Service Contracts – Part III, Laser PrintersAre you considering purchasing a used copier printer all-in-one office equipment from a company out or going out of business? You need to think a minute about this. The company is going out of business for a reason and the majority of the time it’s because of cash flow.Do you think they would spend their last few dollars having their copier repaired or maintained? Buying a used copier printer from a company going out of business is like buying a used car from a dirt lot 100 miles from a city. It’s buyer beware and check your pockets before you leave because the seller will be gone!Last week we received 11 service calls from companies who purchased used copier printers multi-function office equipment from a business going out of business. This is how most of the copier repair calls start: “Hi, I need somebody to come out to clean a copier because we are getting lines.” or “Hi. we are getting paper jams and we need it fixed right away.” Then the person tells us they just purchased the used copier at a great price from a business that failed. Now the company is gone and they can not get a hold of them.Do you think once you buy the used copier they will help you if a problem occurs? They sold you the used copier printer, closed the business and left town for the mountains.The bottom line is that the average repair on the clients’ copiers cost more than what they paid for the used copier.How to prevent this problem:1. Contact a company who specializes in the used copier printer. Do not ask you neighbor doctor, nephew lawyer or next door electrician. Get a certified technician to review it.2. Have the copier repair tech check the following: last copier maintenance cycle, the amount of life left of the toner, developer and drum. Get an unbiased view from a technician who will give you a report before you spend a dime on the refurbished or used printer copier.3. Better yet, get the used copier printer from actual copier printer dealer. You may pay a few dollars more but it will prevent exposing yourself to problems and hundreds of dollars in repair bills later. May companies will give you a quick over the phone estimates of costs to check the equipment before you buy it. It only costs you a phone call and could save you hundreds of dollars!
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XEROX • CANON • BROTHER • HP • KYOCERA • RICOH • KONICA MINOLTA • COPYSTAR • SAMSUNG • SHARP • MOST OTHER MAJOR BRANDSIf you are setting up an office, whether in a commercial building or at home, you will probably need a copier machine. One of the important decisions you will be making is whether you will go for a copier lease, or purchase one for yourself?Unless you will be needing multiple copies of documents everyday, generally, the better and more economical choice is a copier lease. Here are some of the reasons why:- Maintenance and repair of your own copier machine could turn out to be costlier and more time-consuming than you think. If you have a copier lease, regular maintenance will be provided for you and if you need the machine to be fixed, all you have to do is call the vendor and they will send a repair guy to you right away.- In the same way, when a part of your copier needs to be replaced, you may have to go to several stores before you find the exact part that you need…and then you have to install it yourself. If you have a copier lease, they will be the ones to look for a high-quality but low-cost copier part. True, you will have to pay for the part, but installation services are free.In addition, some copier leases also give you the benefit of free minor parts and free installation. Most companies will also provide you with a temporary unit while your own copier is undergoing repairs.- When the time comes when you want to change to a more advanced model, it will be very easy if you have a copier lease. Leasing companies are always willing to modify your lease and exchange your current machine with a newer model.On the other hand, if your copier machine was purchased, and you want to buy a new one, you will end up with two copier machines. Unless you have sufficient storage space, you will have the burden of looking for a buyer for your old unit, or dispose of it in some other way.In most cases, copier leases are really the more practical choice. It saves you money and is hassle-free.