What Do You Need to Know Before You Buy a Used Copier Or Printer?If you’re going to buy a copy machine, you may have heard a lot of different terms thrown around, like new, used, remanufactured, and refurbished. Not knowing the difference between these terms can dramatically affect how much you pay for your copier. Read on to learn the difference between a refurbished copier and a used copier.NewYou probably know this one already, but a new copier is brand new, and comes directly from an authorized channel, like a dealer. The phrase “authorized channel” sounds pretty fancy, but all it really means is that the manufacturer’s representative receives commission on the sale. Just like a new car, new copiers lose a lot of value as soon as they “leave the lot.” Generally if you want a brand new copier, your best and most inexpensive option is through a copier leasing program rather than outright buying it.RefurbishedRefurbished copy machines have been audited, cleaned, tested, and updated by a third party (not the manufacturer). Most refurbished copiers have been used less than three months as rated by their respective manufacturer’s recommended monthly usage tables, and come with a “same as brand new” warranty. Best of all, these copiers are sold at discount levels up to 75% off MSRP. If you choose this option, just make sure that the company you buy from as a good reputation and an A-rating with the Better Business Bureau.RemanufacturedManufacturers sell refurbished copiers too, but they like to call them remanufactured, which means the copy machine was refurbished by the manufacturer itself and not a third party. Remanufacturing means that the manufacturer tested and updated the equipment. As with the refurbished copiers, these copy machines are usually have less than three months of use, and have been acquired from off-lease contracts, sales demos, short term rentals and/or corporate downsizingUsedUsed generally refers to a copy machine that is being sold without any repairs, updates, cleaning and limited testing. When you see a copier sold as used, without a warranty, most likely you’re getting it “as-is” and should be aware of the risk you are taking. Some unscrupulous companies might sell copy machines as “used” that should actually be sold for parts.For the best deal on a copy machine for your business or office, your best choice may be a remanufactured or refurbished copier that comes with a warranty. That way you are spending a lot less money while still benefiting from the protection of a warranty.
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XEROX • CANON • BROTHER • HP • KYOCERA • RICOH • KONICA MINOLTA • COPYSTAR • SAMSUNG • SHARP • MOST OTHER MAJOR BRANDSAre you considering purchasing a used copier printer all-in-one office equipment from a company out or going out of business? You need to think a minute about this. The company is going out of business for a reason and the majority of the time it’s because of cash flow.Do you think they would spend their last few dollars having their copier repaired or maintained? Buying a used copier printer from a company going out of business is like buying a used car from a dirt lot 100 miles from a city. It’s buyer beware and check your pockets before you leave because the seller will be gone!Last week we received 11 service calls from companies who purchased used copier printers multi-function office equipment from a business going out of business. This is how most of the copier repair calls start: “Hi, I need somebody to come out to clean a copier because we are getting lines.” or “Hi. we are getting paper jams and we need it fixed right away.” Then the person tells us they just purchased the used copier at a great price from a business that failed. Now the company is gone and they can not get a hold of them.Do you think once you buy the used copier they will help you if a problem occurs? They sold you the used copier printer, closed the business and left town for the mountains.The bottom line is that the average repair on the clients’ copiers cost more than what they paid for the used copier.How to prevent this problem:1. Contact a company who specializes in the used copier printer. Do not ask you neighbor doctor, nephew lawyer or next door electrician. Get a certified technician to review it.2. Have the copier repair tech check the following: last copier maintenance cycle, the amount of life left of the toner, developer and drum. Get an unbiased view from a technician who will give you a report before you spend a dime on the refurbished or used printer copier.3. Better yet, get the used copier printer from actual copier printer dealer. You may pay a few dollars more but it will prevent exposing yourself to problems and hundreds of dollars in repair bills later. May companies will give you a quick over the phone estimates of costs to check the equipment before you buy it. It only costs you a phone call and could save you hundreds of dollars!