What’s Wrong With a Straight Commission Sales Job?You are proud of possessing the latest Laser Printer in the market, but is it enough? What about its maintenance? If a laser printer is not maintained properly, the very purpose of its purchase- its print resolution – is lost. An uncared for Laser Printer tends to accumulate dust and gets its cartridges clogged, rendering staggered prints. To have uninterrupted printer performance, it is vital to preserve your printer in top-shape. Here are some tips for Laser printer maintenance.1. Cleaning the printer exterior:• Keep the exterior of your printer clean by wiping it with a damp cloth. • Do not use ammonia -based cleaning agents on your printer.2. Cleaning the printer interior:• For the printer’s interior use a dry soft lint-free cloth like a tens cloth. • Do not use a computer vacuum to clean the printer cartridge as this may cause acute damage. Instead use a soft cloth. • Do not touch the black spongy transfer roller beneath the cartridge with your hands. The oils secreted by your body may cause damage to the roller.3. Cleaning the cartridge area:• Remove the cartridge gently and keep it aside in a dark place. • Never leave the cartridge exposed to light or for long hours as it may become dry.4. Cleaning the paper path:• Use a transparency sheet to clean the paper path. • Load a transparency in the priority input tray. • Set the printer in the ready state. • Press and hold the “Go” button for about 10 seconds to help the transparency to get loaded. • The transparency is fed into the printer and emerges with the dirt and dust. • When the printer lights blink, it means that the cleaning process is complete. • Discard the transparency. • In case of lack of transparency, use plain paper but repeat the process at least 3 times.5. Cleaning the pick-up roller:In case of frequent printer misfeeds, the pick-up roller has to be cleaned or sometimes replaced.Removing the pick-up roller: • Unplug the printer’s power cord and allow it to cool down. • Open the cartridge door, remove the cartridge and identify the pick-up roller. • Release the white tabs by pushing them away from the roller and rotate the roller frontwards. • Now pull the pick-up roller out.Cleaning the roller: • Scrub the roller with a soft cloth dipped in isopropyl alcohol. • Now wipe it dry with a soft cloth to remove loose dirt. • Dry the roller completely before installing it back. • No alcohol should be present while installing the roller.Laser printers are generally chosen for their top quality high precision prints and lesser cartridge refills. Maintaining a Laser printer rightly is the first step to ensuring its superb performance and output.Pick up a few of the above Laser Printer Maintenance tips to preserve your printer and maximize its output.
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- Copier Repair Service
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Copier & Laser Printer Brands We Service & Support
XEROX • CANON • BROTHER • HP • KYOCERA • RICOH • KONICA MINOLTA • COPYSTAR • SAMSUNG • SHARP • MOST OTHER MAJOR BRANDSWelcome to the final part of our three part series on service contracts. This article covers service contracts on laser printers. Laser printer maintenance contracts are similar to copier service contracts. Most laser printer service contracts are billed by cost per print. It is essentially the same thing as cost per copy. Each time you print a page the internal meter clicks. On a printer you can get the page count or meter reading by printing a configuration page. Then, each month or quarter an invoice is generated by multiplying the cost per page by the total prints made. The cost per page is determined by monthly volume, age of machine and environment. Environment plays a big part because if it is in a dirty environment it will need possibly twice as much service than a machine in a clean environment.Service contracts are really similar to an insurance policy. They may or may not save you money. The good part is that your costs are fixed, so you will know how much per year you will spend instead of hoping it won’t break down too much or have a serious or really expensive part break. There are many ways of paying for a service contract. It depends on the way you and your company would like to be billed. Most service companies offer monthly, quarterly and annual billing.Total Cost ManagementThere is an explosion of service companies providing this way of tracking all of the costs associated with your copiers and printers. It is called “Total Cost Management.” Most if not all copiers, MFP’s and printers can be monitored on your network with revolutionary print management software. You are able to track your total pages or copies. You can monitor toner low warnings, error codes, paper jams, and everything associated with your machine. This software can help you calculate how much you are paying for the total ownership of all of your equipment. This is very helpful when purchasing new equipment. The software will help you figure all the costs of your equipment, toner, parts, supplies and service.CoverageUnderstanding what is covered and what is not covered is very important to find out before you purchase a service contract. Does the contract include supplies? Some supply items are toner and maintenance kits. Find out what hours the service company is available and days of the week that they operate. Which holidays do they take off? What is their response time? Most service contracts do not cover abuse or neglect. So be cautious with those paper clips and staples as they can cause an expensive repair and it probably won’t be covered. Get all of this in writing then there will not be any surprises.Which Type of Contract?Choose an all inclusive service contract that covers everything such as parts, labor, maintenance kits and supplies. Or choose a contract that only covers parts and labor.Color Laser PrintersService contracts on full color laser printers are essentially the same except that you will be paying for a color print or a black and white print. Pricing varies, but you will be paying about 9-10 times more per print for color than for black and white. If you have ever purchased toner for a color printer you know that color toner is more expensive.ConclusionThis concludes our article series on service contracts for Copiers, Fax machines and Laser Printers. My purpose for writing this series was to help shed some light on shopping for service contracts for companies that have never purchased one or are in the process of purchasing a service contract. Each service company will have different options but for the most part they all bill their maintenance contracts as described in my series.