Lanier Copy Machine Repair in Buffalo NYWelcome to the final part of our three part series on service contracts. This article covers service contracts on laser printers. Laser printer maintenance contracts are similar to copier service contracts. Most laser printer service contracts are billed by cost per print. It is essentially the same thing as cost per copy. Each time you print a page the internal meter clicks. On a printer you can get the page count or meter reading by printing a configuration page. Then, each month or quarter an invoice is generated by multiplying the cost per page by the total prints made. The cost per page is determined by monthly volume, age of machine and environment. Environment plays a big part because if it is in a dirty environment it will need possibly twice as much service than a machine in a clean environment.Service contracts are really similar to an insurance policy. They may or may not save you money. The good part is that your costs are fixed, so you will know how much per year you will spend instead of hoping it won't break down too much or have a serious or really expensive part break. There are many ways of paying for a service contract. It depends on the way you and your company would like to be billed. Most service companies offer monthly, quarterly and annual billing.Total Cost ManagementThere is an explosion of service companies providing this way of tracking all of the costs associated with your copiers and printers. It is called "Total Cost Management." Most if not all copiers, MFP's and printers can be monitored on your network with revolutionary print management software. You are able to track your total pages or copies. You can monitor toner low warnings, error codes, paper jams, and everything associated with your machine. This software can help you calculate how much you are paying for the total ownership of all of your equipment. This is very helpful when purchasing new equipment. The software will help you figure all the costs of your equipment, toner, parts, supplies and service.CoverageUnderstanding what is covered and what is not covered is very important to find out before you purchase a service contract. Does the contract include supplies? Some supply items are toner and maintenance kits. Find out what hours the service company is available and days of the week that they operate. Which holidays do they take off? What is their response time? Most service contracts do not cover abuse or neglect. So be cautious with those paper clips and staples as they can cause an expensive repair and it probably won't be covered. Get all of this in writing then there will not be any surprises.Which Type of Contract?Choose an all inclusive service contract that covers everything such as parts, labor, maintenance kits and supplies. Or choose a contract that only covers parts and labor.Color Laser PrintersService contracts on full color laser printers are essentially the same except that you will be paying for a color print or a black and white print. Pricing varies, but you will be paying about 9-10 times more per print for color than for black and white. If you have ever purchased toner for a color printer you know that color toner is more expensive.ConclusionThis concludes our article series on service contracts for Copiers, Fax machines and Laser Printers. My purpose for writing this series was to help shed some light on shopping for service contracts for companies that have never purchased one or are in the process of purchasing a service contract. Each service company will have different options but for the most part they all bill their maintenance contracts as described in my series.
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Lanier Copy Machine Repair Buffalo – We’ve been providing business copiers for a long time, and over the years, the most common complaint we hear about typical copier sales people is that they are pushy, fast-talking, and might as well sell used cars instead of copiers (no offense, car guys).
When it’s time to buy a copier, customers are often presented with complicated agreements, hard deadlines, limited time offers, and extra features they don’t need! This leaves you with an over priced, over hyped copier. Don’t pay extra!
We want to be the best service provider you’ve ever had! Give us a try and see why our customers give us such great reviews. With our knowledge and experience, we can help you choose the right digital copier for your needs.
Choose a fully loaded multifunctional unit for printing, copying, scanning, and fax – or something more basic. There are many options to choose from, enabling you to custom outfit your copier to meet your exact needs for your wireless network, Ethernet, duplex printing, wide format, or other special needs. We also have repair service and toner cartridge consumables available too, for monochrome and color copiers.
Laser Printer Maintenance TipsWhen you think about referrals do you both cringe and twitter with excitement? Those may not seem like emotions that should or even could happen at the same time. You cringe because you hate thinking about having to ask for them, and you aren't sure how to do it. You twitter with excitement because you know a good referral can turn into a new client fast.Notice I used the word create in the title of this article instead of the word generate. I chose that word intentionally because I want you to change how you think about how you get referrals. You cringe at the thought of having to ask for referrals because it makes you feel like a beggar, and it makes you feel like you're imposing on someone else. You can get the referrals you want without having to be an imposition, and without having to inappropriately ask for them.Change your mindset from asking to one of giving. Yes, giving. From now on you will give others the opportunity to share the value of what you do with the people they know. You will provide them with a good reason for wanting to share, and you'll provide a way for them to easily share you with whomever they want whenever they want.The reason it's so hard for you to ask for referrals now is because the way you approach asking for those referrals is selfish and self-serving. Those are the same reasons the way you approach referrals don't work. Rather than approaching referrals from a me-me perspective approach referrals from the perspective of how do you win by telling others about me.A second reason it's so hard for you to get referrals is because you don't properly prepare to get, nurture, and receive those referrals. In essence, you're hoping you'll get referred when you haven't done what you need to do to get referred. You're like the guy who can't figure out why he never wins the lottery even though he doesn't buy a ticket.There are 5 critical things you must do to create the referrals you want.First, your clients must know the outcomes and results you help others achieve. Isn't it true that people only buy your services because they have a problem they want solved, or a challenge preventing the outcome they want? Clients want outcomes and results, and they will refer people who want those same outcomes and results as long as they know what those outcomes are and that you can make good on your promises.Second, you rapidly transition into a ready buyer when certain events trigger your buying mechanisms. If a copy machine sales person asked you who you knew that needs a copy machine you'd probably have no clue. If that same copy machine sales person told you that when you see the waste basket full of crumpled paper by the copy machine that's a pretty good sign the company may need a new machine you'd know what to look for and who to refer. What would your client see, hear, or have to know that would indicate someone is a potential client for you? Help them to look for the symptoms and problems that trigger a need for your services.Third, teach your clients how to share you. They aren't going to want to call up their friends, peers, and relatives and ask them to meet with you. They don't have a reason to want to do that. However, each and every time you connect with them you can provide good information that others would want access to, and a way for them to share that information with the people they know.Fourth, make it fun and memorable to share you. This is how and why viral marketing work so effectively. While you probably don't want a video of you circulating the internet you do want to be a point of conversation among your clients and potential clients. You can do it in the real world with real events and tangible things.Fifth, provide systems to accumulate and generate automatic referrals. Every point of communication or connection should include a referral mechanism. Remember to include an array of communication mechanism to fit the way each client likes to communicate: mail, phone, email, website, live events, etc.One way to make sharing you fun and memorable is providing the means for your clients to look good for doing so. For example, you may be able to arrange a gift certificate with a local merchant where you're clients can give the certificate to their friends as a benefit of their relationship with you. This reinforces the giving perspective in your referral approach.You can ask for referrals until your blue in the face, or you can give your way to more referrals and increased sales . You'll find the more value you give the more rewarding it is for others to refer you. The more personal satisfaction they gain from referring you to others who are appreciative of the referral the more they refer you. It's a giving win-win for you, your existing clients, and your potential new clients.
Comparing Digital CopiersBuffalo
Looking for Lanier Copy Machine Repair Buffalo?Are you considering purchasing a used copier printer all-in-one office equipment from a company out or going out of business? You need to think a minute about this. The company is going out of business for a reason and the majority of the time it's because of cash flow.Do you think they would spend their last few dollars having their copier repaired or maintained? Buying a used copier printer from a company going out of business is like buying a used car from a dirt lot 100 miles from a city. It's buyer beware and check your pockets before you leave because the seller will be gone!Last week we received 11 service calls from companies who purchased used copier printers multi-function office equipment from a business going out of business. This is how most of the copier repair calls start: "Hi, I need somebody to come out to clean a copier because we are getting lines." or "Hi. we are getting paper jams and we need it fixed right away." Then the person tells us they just purchased the used copier at a great price from a business that failed. Now the company is gone and they can not get a hold of them.Do you think once you buy the used copier they will help you if a problem occurs? They sold you the used copier printer, closed the business and left town for the mountains.The bottom line is that the average repair on the clients' copiers cost more than what they paid for the used copier.How to prevent this problem:1. Contact a company who specializes in the used copier printer. Do not ask you neighbor doctor, nephew lawyer or next door electrician. Get a certified technician to review it.2. Have the copier repair tech check the following: last copier maintenance cycle, the amount of life left of the toner, developer and drum. Get an unbiased view from a technician who will give you a report before you spend a dime on the refurbished or used printer copier.3. Better yet, get the used copier printer from actual copier printer dealer. You may pay a few dollars more but it will prevent exposing yourself to problems and hundreds of dollars in repair bills later. May companies will give you a quick over the phone estimates of costs to check the equipment before you buy it. It only costs you a phone call and could save you hundreds of dollars!
HP Laser Printer Service Buffalo NY – Office Equipment Solutions
We carry multiple brands and a wide range of new copiers, used copiers, and refurbished copiers to fit every need, in both color or black and white models. From desktop to copy room, and every size in between, you can be sure we’ll have the right office copier at the right price for you. Lanier Copy Machine Repair Buffalo
We’ve also got you covered for copier service, too. Our trained technicians will provide you with prompt, professional service on your office copiers. From one copier to an entire fleet, our service programs and maintenance agreements are customizable to fit your exacting needs.