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- Laser Printer Repair Service
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XEROX • CANON • BROTHER • HP • KYOCERA • RICOH • KONICA MINOLTA • COPYSTAR • SAMSUNG • SHARP • MOST OTHER MAJOR BRANDS
If you’re going to buy a copy machine, you may have heard a lot of different terms thrown around, like new, used, remanufactured, and refurbished. Not knowing the difference between these terms can dramatically affect how much you pay for your copier. Read on to learn the difference between a refurbished copier and a used copier.NewYou probably know this one already, but a new copier is brand new, and comes directly from an authorized channel, like a dealer. The phrase “authorized channel” sounds pretty fancy, but all it really means is that the manufacturer’s representative receives commission on the sale. Just like a new car, new copiers lose a lot of value as soon as they “leave the lot.” Generally if you want a brand new copier, your best and most inexpensive option is through a copier leasing program rather than outright buying it.RefurbishedRefurbished copy machines have been audited, cleaned, tested, and updated by a third party (not the manufacturer). Most refurbished copiers have been used less than three months as rated by their respective manufacturer’s recommended monthly usage tables, and come with a “same as brand new” warranty. Best of all, these copiers are sold at discount levels up to 75% off MSRP. If you choose this option, just make sure that the company you buy from as a good reputation and an A-rating with the Better Business Bureau.RemanufacturedManufacturers sell refurbished copiers too, but they like to call them remanufactured, which means the copy machine was refurbished by the manufacturer itself and not a third party. Remanufacturing means that the manufacturer tested and updated the equipment. As with the refurbished copiers, these copy machines are usually have less than three months of use, and have been acquired from off-lease contracts, sales demos, short term rentals and/or corporate downsizingUsedUsed generally refers to a copy machine that is being sold without any repairs, updates, cleaning and limited testing. When you see a copier sold as used, without a warranty, most likely you’re getting it “as-is” and should be aware of the risk you are taking. Some unscrupulous companies might sell copy machines as “used” that should actually be sold for parts.For the best deal on a copy machine for your business or office, your best choice may be a remanufactured or refurbished copier that comes with a warranty. That way you are spending a lot less money while still benefiting from the protection of a warranty.

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