This Is How You Keep Your Laser Printer Away From RepairsWelcome to the final part of our three part series on service contracts. This article covers service contracts on laser printers. Laser printer maintenance contracts are similar to copier service contracts. Most laser printer service contracts are billed by cost per print. It is essentially the same thing as cost per copy. Each time you print a page the internal meter clicks. On a printer you can get the page count or meter reading by printing a configuration page. Then, each month or quarter an invoice is generated by multiplying the cost per page by the total prints made. The cost per page is determined by monthly volume, age of machine and environment. Environment plays a big part because if it is in a dirty environment it will need possibly twice as much service than a machine in a clean environment.Service contracts are really similar to an insurance policy. They may or may not save you money. The good part is that your costs are fixed, so you will know how much per year you will spend instead of hoping it won’t break down too much or have a serious or really expensive part break. There are many ways of paying for a service contract. It depends on the way you and your company would like to be billed. Most service companies offer monthly, quarterly and annual billing.Total Cost ManagementThere is an explosion of service companies providing this way of tracking all of the costs associated with your copiers and printers. It is called “Total Cost Management.” Most if not all copiers, MFP’s and printers can be monitored on your network with revolutionary print management software. You are able to track your total pages or copies. You can monitor toner low warnings, error codes, paper jams, and everything associated with your machine. This software can help you calculate how much you are paying for the total ownership of all of your equipment. This is very helpful when purchasing new equipment. The software will help you figure all the costs of your equipment, toner, parts, supplies and service.CoverageUnderstanding what is covered and what is not covered is very important to find out before you purchase a service contract. Does the contract include supplies? Some supply items are toner and maintenance kits. Find out what hours the service company is available and days of the week that they operate. Which holidays do they take off? What is their response time? Most service contracts do not cover abuse or neglect. So be cautious with those paper clips and staples as they can cause an expensive repair and it probably won’t be covered. Get all of this in writing then there will not be any surprises.Which Type of Contract?Choose an all inclusive service contract that covers everything such as parts, labor, maintenance kits and supplies. Or choose a contract that only covers parts and labor.Color Laser PrintersService contracts on full color laser printers are essentially the same except that you will be paying for a color print or a black and white print. Pricing varies, but you will be paying about 9-10 times more per print for color than for black and white. If you have ever purchased toner for a color printer you know that color toner is more expensive.ConclusionThis concludes our article series on service contracts for Copiers, Fax machines and Laser Printers. My purpose for writing this series was to help shed some light on shopping for service contracts for companies that have never purchased one or are in the process of purchasing a service contract. Each service company will have different options but for the most part they all bill their maintenance contracts as described in my series.
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XEROX • CANON • BROTHER • HP • KYOCERA • RICOH • KONICA MINOLTA • COPYSTAR • SAMSUNG • SHARP • MOST OTHER MAJOR BRANDSIt is one of the most frustrating and irritating things that can happen to you when you’re working, but the costs for laser printer repair can often be a bitterer blow than the immediate frustration, so here are a few tips to save money.One of the most important things that you can do to help reduce your expenses when it comes to laser printer repair is to make sure that you are maintaining your printer properly. Firstly, in terms of the ink you are using, whilst it isn’t necessary to use the printer maker’s own toner, making sure the toner you use is of high enough quality so that it doesn’t cause clogs or any problems for the machine itself.You also need to make sure that the printer isn’t kept constantly on, as this will contribute to problems with the printer overheating, and will cause the parts to degrade more quickly. Also, try and ensure the printer is dusted regularly, and avoid having dust and dirt accumulate in the printer, which can affect its operation and cooling, which again leads to the parts wearing out more quickly.In terms of looking for laser printer repair, once your printer has started exhibiting problems, looking online and browsing prices and reviews for repairers can often be the best way to try and separate the wheat from the chaff, and see which ones really can deliver on their promises, and which ones will store up problems for the future.If you are a business customer who has a larger number of printers to maintain, which are often in high usage, then consider whether there is a provider that can offer you a service contract at a good rate, which will allow you to budget for the expense better, and help prevent unpleasant surprises if more than one printer has a problem at the same time.You may also want to consider looking online for solutions if you think that it may be an easily rectifiable problem, and there are step-by-step videos and guides which might be able to save money on the laser printer repair.Also, however tempting it is to buy the cheapest ink available, try and make sure you have high quality ink that will not be as susceptible to clotting within the inner workings of your printer, and cause damage which can often lead to spiraling laser printer repair expenditure.