Muratec Copier Repair in Burlington NY
Welcome to the final part of our three part series on service contracts. This article covers service contracts on laser printers. Laser printer maintenance contracts are similar to copier service contracts. Most laser printer service contracts are billed by cost per print. It is essentially the same thing as cost per copy. Each time you print a page the internal meter clicks. On a printer you can get the page count or meter reading by printing a configuration page. Then, each month or quarter an invoice is generated by multiplying the cost per page by the total prints made. The cost per page is determined by monthly volume, age of machine and environment. Environment plays a big part because if it is in a dirty environment it will need possibly twice as much service than a machine in a clean environment.Service contracts are really similar to an insurance policy. They may or may not save you money. The good part is that your costs are fixed, so you will know how much per year you will spend instead of hoping it won’t break down too much or have a serious or really expensive part break. There are many ways of paying for a service contract. It depends on the way you and your company would like to be billed. Most service companies offer monthly, quarterly and annual billing.Total Cost ManagementThere is an explosion of service companies providing this way of tracking all of the costs associated with your copiers and printers. It is called “Total Cost Management.” Most if not all copiers, MFP’s and printers can be monitored on your network with revolutionary print management software. You are able to track your total pages or copies. You can monitor toner low warnings, error codes, paper jams, and everything associated with your machine. This software can help you calculate how much you are paying for the total ownership of all of your equipment. This is very helpful when purchasing new equipment. The software will help you figure all the costs of your equipment, toner, parts, supplies and service.CoverageUnderstanding what is covered and what is not covered is very important to find out before you purchase a service contract. Does the contract include supplies? Some supply items are toner and maintenance kits. Find out what hours the service company is available and days of the week that they operate. Which holidays do they take off? What is their response time? Most service contracts do not cover abuse or neglect. So be cautious with those paper clips and staples as they can cause an expensive repair and it probably won’t be covered. Get all of this in writing then there will not be any surprises.Which Type of Contract?Choose an all inclusive service contract that covers everything such as parts, labor, maintenance kits and supplies. Or choose a contract that only covers parts and labor.Color Laser PrintersService contracts on full color laser printers are essentially the same except that you will be paying for a color print or a black and white print. Pricing varies, but you will be paying about 9-10 times more per print for color than for black and white. If you have ever purchased toner for a color printer you know that color toner is more expensive.ConclusionThis concludes our article series on service contracts for Copiers, Fax machines and Laser Printers. My purpose for writing this series was to help shed some light on shopping for service contracts for companies that have never purchased one or are in the process of purchasing a service contract. Each service company will have different options but for the most part they all bill their maintenance contracts as described in my series.
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Copier & Laser Printer Brands We Service & Support
XEROX • CANON • BROTHER • HP • KYOCERA • RICOH • KONICA MINOLTA • COPYSTAR • SAMSUNG • SHARP • MOST OTHER MAJOR BRANDS
Muratec Copier Repair Burlington – We’ve been providing business copiers for a long time, and over the years, the most common complaint we hear about typical copier sales
people is that they are pushy, fast-talking, and might as well sell used cars instead of copiers (no offense, car guys).
When it’s time to buy a copier
, customers are often presented with complicated agreements, hard deadlines, limited time offers, and extra features they don’t need! This leaves you with an over priced, over hyped copier. Don’t pay extra!
We want to be the best service provider you’ve ever had! Give us a try and see why our customers give us such great reviews. With our knowledge and experience
, we can help you choose the right digital copier for your needs.
Choose a fully loaded multifunctional unit for printing, copying,
scanning, and fax – or something more basic. There are many options to choose from, enabling you to custom outfit your copier to meet your exact needs for your wireless network, Ethernet, duplex printing, wide format, or other special needs. We also have repair service and toner cartridge consumables available too, for monochrome and color copiers.
If you’re going to buy a copy machine, you may have heard a lot of different terms thrown around, like new, used, remanufactured, and refurbished. Not knowing the difference between these terms can dramatically affect how much you pay for your copier. Read on to learn the difference between a refurbished copier and a used copier.NewYou probably know this one already, but a new copier is brand new, and comes directly from an authorized channel, like a dealer. The phrase “authorized channel” sounds pretty fancy, but all it really means is that the manufacturer’s representative receives commission on the sale. Just like a new car, new copiers lose a lot of value as soon as they “leave the lot.” Generally if you want a brand new copier, your best and most inexpensive option is through a copier leasing program rather than outright buying it.RefurbishedRefurbished copy machines have been audited, cleaned, tested, and updated by a third party (not the manufacturer). Most refurbished copiers have been used less than three months as rated by their respective manufacturer’s recommended monthly usage tables, and come with a “same as brand new” warranty. Best of all, these copiers are sold at discount levels up to 75% off MSRP. If you choose this option, just make sure that the company you buy from as a good reputation and an A-rating with the Better Business Bureau.RemanufacturedManufacturers sell refurbished copiers too, but they like to call them remanufactured, which means the copy machine was refurbished by the manufacturer itself and not a third party. Remanufacturing means that the manufacturer tested and updated the equipment. As with the refurbished copiers, these copy machines are usually have less than three months of use, and have been acquired from off-lease contracts, sales demos, short term rentals and/or corporate downsizingUsedUsed generally refers to a copy machine that is being sold without any repairs, updates, cleaning and limited testing. When you see a copier sold as used, without a warranty, most likely you’re getting it “as-is” and should be aware of the risk you are taking. Some unscrupulous companies might sell copy machines as “used” that should actually be sold for parts.For the best deal on a copy machine for your business or office, your best choice may be a remanufactured or refurbished copier that comes with a warranty. That way you are spending a lot less money while still benefiting from the protection of a warranty.
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You are proud of possessing the latest Laser Printer in the market, but is it enough? What about its maintenance? If a laser printer is not maintained properly, the very purpose of its purchase- its print resolution – is lost. An uncared for Laser Printer tends to accumulate dust and gets its cartridges clogged, rendering staggered prints. To have uninterrupted printer performance, it is vital to preserve your printer in top-shape. Here are some tips for Laser printer maintenance.1. Cleaning the printer exterior:• Keep the exterior of your printer clean by wiping it with a damp cloth. • Do not use ammonia -based cleaning agents on your printer.2. Cleaning the printer interior:• For the printer’s interior use a dry soft lint-free cloth like a tens cloth. • Do not use a computer vacuum to clean the printer cartridge as this may cause acute damage. Instead use a soft cloth. • Do not touch the black spongy transfer roller beneath the cartridge with your hands. The oils secreted by your body may cause damage to the roller.3. Cleaning the cartridge area:• Remove the cartridge gently and keep it aside in a dark place. • Never leave the cartridge exposed to light or for long hours as it may become dry.4. Cleaning the paper path:• Use a transparency sheet to clean the paper path. • Load a transparency in the priority input tray. • Set the printer in the ready state. • Press and hold the “Go” button for about 10 seconds to help the transparency to get loaded. • The transparency is fed into the printer and emerges with the dirt and dust. • When the printer lights blink, it means that the cleaning process is complete. • Discard the transparency. • In case of lack of transparency, use plain paper but repeat the process at least 3 times.5. Cleaning the pick-up roller:In case of frequent printer misfeeds, the pick-up roller has to be cleaned or sometimes replaced.Removing the pick-up roller: • Unplug the printer’s power cord and allow it to cool down. • Open the cartridge door, remove the cartridge and identify the pick-up roller. • Release the white tabs by pushing them away from the roller and rotate the roller frontwards. • Now pull the pick-up roller out.Cleaning the roller: • Scrub the roller with a soft cloth dipped in isopropyl alcohol. • Now wipe it dry with a soft cloth to remove loose dirt. • Dry the roller completely before installing it back. • No alcohol should be present while installing the roller.Laser printers are generally chosen for their top quality high precision prints and lesser cartridge refills. Maintaining a Laser printer rightly is the first step to ensuring its superb performance and output.Pick up a few of the above Laser Printer Maintenance tips to preserve your printer and maximize its output.
Okidata Copier Repair Burlington NY – Office Equipment Solutions
We carry multiple brands and a wide range of new copiers, used copiers, and refurbished copiers to fit every need, in both color or black and white models. From desktop to copy room, and every size in between, you can be sure we’ll have the right office copier at the right price for you. Muratec Copier Repair Burlington
We’ve also got you covered for copier service, too. Our trained technicians will provide you with prompt, professional service on your office copiers. From one copier to an entire fleet, our service programs and maintenance agreements are customizable to fit your exacting needs.
Copiers & Laser Printers